Ty Baby Wave™
Contact & support
For Academy access, learning materials, account questions and refund requests.
Personally operated by Ty as an individual/sole proprietor, not a registered LLC.
hello@tybabywave.com
Email support
Frequently asked questions
How do I reset my password?
Use “Forgot password” on the sign-in page. Open the emailed reset link to choose a new password.
Why is my next chapter locked?
Chapter 1 is the free preview. Premium lessons need verified Academy access and a pass of at least 70% on the previous chapter quiz.
Does the demo account place real trades?
No. Its funds, prices and orders are simulated for education only.
When can I receive my certificate?
After your account has passed all 40 chapter quizzes and seven module assessments. Completion is checked before a certificate is displayed.
Where is the refund policy?
Account or payment question?
Include your Academy account email and, for purchase questions, the purchase date or receipt reference. Do not include passwords or full card details.
Refund requests
You may request an Academy refund within 7 calendar days of the original purchase. Starting lessons or completing quizzes does not automatically disqualify you during that window.